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	<title>Knoxville Hospital and Clinics Blog</title>
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		<title>Knoxville Hospital and Clinics Blog</title>
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		<title>KHC Patient Satisfaction Comments</title>
		<link>http://khcblog.wordpress.com/2010/04/26/khc-patient-satisfaction-comments/</link>
		<comments>http://khcblog.wordpress.com/2010/04/26/khc-patient-satisfaction-comments/#comments</comments>
		<pubDate>Mon, 26 Apr 2010 20:37:51 +0000</pubDate>
		<dc:creator>lengler</dc:creator>
				<category><![CDATA[Service Pillar]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=296</guid>
		<description><![CDATA[Knoxville Hospital and Clinics receives patient satisfaction feedback on care given by our staff through a survey company called Press Ganey. Patients are able to rate their satisfaction to certain categories and questions as well as leave comments. These are patient quotes taken directly from various returned surveys. “I have been to the Ottumwa Hospital [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=296&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Departments at KHC See Patient Satisfaction Scores Spike</title>
		<link>http://khcblog.wordpress.com/2010/02/09/departments-at-khc-see-patient-satisfaction-scores-spike/</link>
		<comments>http://khcblog.wordpress.com/2010/02/09/departments-at-khc-see-patient-satisfaction-scores-spike/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 15:09:12 +0000</pubDate>
		<dc:creator>khcblog</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://khcblog.com/2010/02/09/departments-at-khc-see-patient-satisfaction-scores-spike/</guid>
		<description><![CDATA[Knoxville Hospital &#38; Clinics is committed to you and committed to continually improving patient satisfaction. For over 10 years, KHC has partnered with Press Ganey Associates, the hospital industry’s leading independent vendor of patient satisfaction, to measure and improve patient services. With the assistance of Press Ganey, KHC gathers patient satisfaction data from Inpatients, Outpatients, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=291&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>KHC Employee Puts Volunteerism over Comfort to help the Haitians</title>
		<link>http://khcblog.wordpress.com/2010/02/09/khc-employee-puts-volunteerism-over-comfort-to-help-the-haitians/</link>
		<comments>http://khcblog.wordpress.com/2010/02/09/khc-employee-puts-volunteerism-over-comfort-to-help-the-haitians/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 15:06:04 +0000</pubDate>
		<dc:creator>khcblog</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://khcblog.com/2010/02/09/khc-employee-puts-volunteerism-over-comfort-to-help-the-haitians/</guid>
		<description><![CDATA[Imagine a world where no one volunteered. Think of what would happen if nobody bothered to help others in need, if there were no voluntary doctors or nurses, no one willing to help supply food, water, or supplies. Volunteering has become a part of life for Knoxville Hospital &#38; Clinics employee, Amy Zoutte, and her [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=290&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>David Thomas was not just a volunteer, he was KHC family</title>
		<link>http://khcblog.wordpress.com/2009/10/07/david-thomas-was-not-just-a-volunteer-he-was-khc-family/</link>
		<comments>http://khcblog.wordpress.com/2009/10/07/david-thomas-was-not-just-a-volunteer-he-was-khc-family/#comments</comments>
		<pubDate>Wed, 07 Oct 2009 20:42:02 +0000</pubDate>
		<dc:creator>lengler</dc:creator>
				<category><![CDATA[Service Pillar]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=282</guid>
		<description><![CDATA[In the busy hustle and bustle of the world today, it’s often hard to find time to take care of yourself let alone volunteer to help others. However, for David Thomas volunteering his time 2 to 3 days per week at Knoxville Hospital and Clinics came easy. “I wanted something to do and the hospital [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=282&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Your opinion is very important to us!</title>
		<link>http://khcblog.wordpress.com/2009/09/11/your-opinion-is-very-important-to-us/</link>
		<comments>http://khcblog.wordpress.com/2009/09/11/your-opinion-is-very-important-to-us/#comments</comments>
		<pubDate>Fri, 11 Sep 2009 16:00:50 +0000</pubDate>
		<dc:creator>lengler</dc:creator>
				<category><![CDATA[Service Pillar]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=278</guid>
		<description><![CDATA[In the months of July and August over 200 patients returned satisfaction surveys about the care they received at Knoxville Hospital and Clinics.  One of our surgery patients won a $25 gift certificate to a local business of his choice for turning in his survey.  Positive comments as well as areas for improvement were mentioned [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=278&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">lengler</media:title>
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		<title>KHC Financial Assistance Program Helping Many Families!</title>
		<link>http://khcblog.wordpress.com/2009/08/21/khc-financial-assistance-program-helping-many-families/</link>
		<comments>http://khcblog.wordpress.com/2009/08/21/khc-financial-assistance-program-helping-many-families/#comments</comments>
		<pubDate>Fri, 21 Aug 2009 13:55:17 +0000</pubDate>
		<dc:creator>khcblog</dc:creator>
				<category><![CDATA[Financial Pillar]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=268</guid>
		<description><![CDATA[When we introduced our STEP (Sensitive Times Economic Program) a few months ago, we knew we were doing a very good thing for our community.  We knew that we were (and are) in the middle of very tough economic times.  Rather than waiting for a governmental solution to health care, KHC stepped up to the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=268&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">khcblog</media:title>
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		<title>KHC offers free pregnancy testing</title>
		<link>http://khcblog.wordpress.com/2009/08/11/khc-offers-free-pregnancy-testing/</link>
		<comments>http://khcblog.wordpress.com/2009/08/11/khc-offers-free-pregnancy-testing/#comments</comments>
		<pubDate>Tue, 11 Aug 2009 18:51:07 +0000</pubDate>
		<dc:creator>khcblog</dc:creator>
				<category><![CDATA[Growth Pillar]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=265</guid>
		<description><![CDATA[   If you are thinking about taking a home pregnancy test or you have already had a positive home test, most pregnancy tests are very reliable. However, to confirm that you are pregnant, a visit to an appropriate health care provider will be necessary.    Your needs are important to us, therefore Knoxville Hospital &#38; [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=265&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>More Patient Comments</title>
		<link>http://khcblog.wordpress.com/2009/07/30/more-patient-comments-2/</link>
		<comments>http://khcblog.wordpress.com/2009/07/30/more-patient-comments-2/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 21:14:27 +0000</pubDate>
		<dc:creator>annhelwig</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=263</guid>
		<description><![CDATA[Emergency Department  Everyone was quick and friendly.  She was very friendly and concerned about my condition.  Dr. Hanson saw me. I was very satisfied with him.  My overall experience was all very good. We are fortunate to have such a facility here in Knoxville.  Very understanding of our concerns.  [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=263&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">annhelwig</media:title>
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		<title>KHC Patients Give Outpatient Surgery An &#8220;A&#8221;!!</title>
		<link>http://khcblog.wordpress.com/2009/07/29/khc_op_surgery_gets_an_a/</link>
		<comments>http://khcblog.wordpress.com/2009/07/29/khc_op_surgery_gets_an_a/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 15:07:47 +0000</pubDate>
		<dc:creator>khcblog</dc:creator>
				<category><![CDATA[Service Pillar]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=257</guid>
		<description><![CDATA[In carrying the continuing theme of what our patients are saying about Knoxville Hospital &#38; Clinics.  We are thrilled to be able to report that KHC ranks in the 92nd percentile of ALL Press Ganey&#8217;s 1,725  hospitals/health systems for the quarter ending June 30, 2009! As with any great report card, we continue to work hard to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=257&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Do You Want To Be Waiting In An ER If You Have A Heart Attack?</title>
		<link>http://khcblog.wordpress.com/2009/07/22/do-you-want-to-be-waiting-in-an-er-if-you-have-a-heart-attack/</link>
		<comments>http://khcblog.wordpress.com/2009/07/22/do-you-want-to-be-waiting-in-an-er-if-you-have-a-heart-attack/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 19:43:23 +0000</pubDate>
		<dc:creator>khcblog</dc:creator>
				<category><![CDATA[Quality Pillar]]></category>

		<guid isPermaLink="false">http://khcblog.com/?p=251</guid>
		<description><![CDATA[According to a recent Iowa Hospital Association &#8220;Quality Indicator Report&#8221; for the first quarter (Jan-Mar) of 2009.  If you have the misfortune of having a heart attack – Knoxville Hospital &#38; Clinics provides immediate treatment and gets you to a hospital with a cardiac cath lab 36 minutes faster than our peer group and state [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=khcblog.wordpress.com&amp;blog=7892469&amp;post=251&amp;subd=khcblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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